iHeartBusiness Payment Terms

These Payment Terms are part of a binding agreement between iHeartMedia + Entertainment, Inc. and its affiliates (“Company” or “iHeartBusiness”) and the person or entity (“You” or “Licensee”) using the iHeartBusiness website (“Site”), software (“Software”) and related services ( “Services”) (collectively, “Payment Platform”).

The Company End User License Agreement, Registration Form, Anti-Spam Guidelines and our Privacy Policy (“Agreement”) constitute the entire Agreement between Licensee and Company with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. The Agreement may be amended from time to time in our sole discretion. All changes are effective immediately when Company posts them and apply to all access to and use of the Services thereafter.


1. Company Payments Services. Company offers a payment account boarding, underwriting and payment data transmission service that allows you to integrate the Company Services with an independent, third-party payment processor (the “Payment Processor”) (collectively, “Payment Platform”). The Services offered under the Agreement are available in the United States only. You hereby appoint Company as your agent to deliver payment related information, data and instructions on your behalf to the Payment Processor.

The Company Payment Platform also allows you to send invoices, collect payments and track payments with your Customer Relationship Management System (“CRM”) contacts and digital marketing efforts.

Company is not a bank, payment institution, money services business or money transmitter.

2. Account Support. The Company Payment Platform support team is available to help you with your account related issues by phone from 9:00AM – 6:00PM EST Monday through Friday. You may be required to provide your account pin number to receive platform support. You can find your account pin by logging into the Company platform. If you have a dedicated Marketing Executive with a marketing service agreement, you may also contact them at any time to receive platform related support.

3. Payment Processor. The Payment Processor is Stripe, Inc., a corporation organized under the laws of California, which offers various payment processing services as an agent of various financial institutions (each, a “Financial Institution”). Processing payments, settling transactions and other related services (“Payment Processing”) are undertaken by the Payment Processor and its associated Financial Institutions. Payment Processing through Payment Processor is governed by the Stripe Services Agreement located at https://stripe.com/ssa, the Stripe Connected Account Agreement located at https://stripe.com/connect-account/legal, the Payment Terms located at https://stripe.com/payment-terms/legal, and the Stripe Financial Services Terms located at https://stripe.com/legal (collectively, the “Payment Processor Terms”). By accepting the Payment Processor’s Agreement, you are also accepting and agreeing to be bound by the Payment Processor Terms, which is the legal agreement between you and the Payment Processor.

Company is not a party to the Payment Processor Terms, that is strictly a legal agreement between you and the Payment Processor. For the avoidance of doubt, Company is not liable to you in any way for an action related to Payment Processor’s performance under the Payment Processor Terms. Our relationship is strictly limited to these Payment Terms and the Agreement.

4. Merchant Obligations.

a. Access. Upon acceptance of these Payment Terms, you will be granted a revocable, non-transferable, non-sublicensable, non-exclusive limited license to access the Company Payment Platform. You acknowledge and agree that you do not have, nor will you claim any right, title or interest in the Company Payment Platform, including, without limitation, the platform, software, data, applications, methods of doing business, or any other content provided through Company whether expressly, by implication, estoppel, or otherwise. All right, title, and interest in and to the Company Platforms and Services, are and will remain with Company. You may only access the Company Payment Platform in the United States. You may only access the Company Payment Platform via a web browser or mobile application. Your access shall be password protected and you acknowledge that you shall not share your password or otherwise permit any other person to access or use the Company Payment Platform or Services except as expressly permitted by this Agreement.

b. Customer Verification, Consent and Customer Service. You may only use Company Payments for legitimate transactions with your customers. See Section 5 (Prohibited Business) below. You are solely responsible for obtaining your customer’s consent to be billed for your products or services in accordance with all Payment Network Rules, defined below. You are solely responsible for verifying the identity of your customers and the credit card or payment method they have provided. You are solely responsible for providing customer service to your customers regarding payment processing, disputes and all other payment-related matters.

c. Data Security and PCI-DSS. The data on and collected through your website is owned and controlled by You. You are fully responsible for the security of data on your website or otherwise in your possession or control. You agree to comply with all applicable laws and rules in connection with your collection, security, storage and transmission of any personal, financial, payment card, or other processing related information (collectively, “Data”). You agree that at all times you shall be compliant with applicable Payment Card Industry Data Security Standards (“PCI-DSS”) and, as applicable, the Payment Application Data Security Standards (“PA-DSS”) (collectively, “Payment Card Standards"). You agree to promptly provide Company with documentation evidencing your compliance with PCI-DSS, PA-DSS and any other Payment Card Standards upon request. You also agree that you will use only PCI-DSS and PA-DSS compliant service providers in connection with the storage or transmission of payment card information, including a cardholder’s account number, expiration date, and CVV2. You must not store CVV2 data at any time. It is your sole responsibility to comply with these standards and all the Payment Network Rules.

e. Receipts Required. You agree to provide a receipt or other transaction documentation after every transaction with your customers in accordance with Payment Network Rules and applicable law.

f. Restricted Use. You may not use the services to provide cash advances, you may not process any payments not associated with your sale of goods or services to a customer, you may not act as a payment intermediary or resell the Company Payments Platform, you may not process or attempt to process payments or authorization you know or believe to be fraudulent, and you may not use the Company Payment Platform in any way that violates any payment network or credit card rules.

In addition to the other remedies Company may have, Company may terminate the foregoing license and/or refuse to provide you services if Company determines, in our sole discretion, that you have violated any provision in this Section 4.f.

5. Prohibited Businesses. You may not use the Company Payment Platform or Services for any Restricted Business. The following categories of businesses and business practices (the “Restricted Businesses”) are restricted from using the Payment Platform and Services (the “Payments Services”.) Restricted Business categories may be imposed through Network Rules or the requirements of our Financial Services Providers. Note, however, that businesses that offer illegal products or services are never eligible to use the Payment Services. The types of businesses listed in below are representative, but not exhaustive. If you are uncertain as to whether your business is a Restricted Business or have questions about how these requirements apply to you, please contact Company.

By registering with Company, you are confirming that you will not use the Service to accept payments in connection with the following businesses, business activities, or business practices, unless you have received prior written approval from the Payment Services.

Financial and professional services

Investment & credit services

Securities brokers; mortgage consulting or debt reduction services; credit counseling or repair; investment services; real estate opportunities; lending instruments

Money and legal services

Financial institutions, money transmitters and money services businesses, check cashing, wire transfers, money orders; currency exchanges or dealers; bill-pay services; crowdfunding; insurance; bail bonds; collections agencies; law firms collecting funds for any purpose other than to pay fees owed to the firm for services provided by the firm (e.g., firms cannot use the Payment Services to hold client funds, collection or settlement amounts, disputed funds, etc.)

Virtual currency or stored value

Virtual currency that can be monetized, resold, or converted to physical or digital products and services or otherwise exit the virtual world (e.g., Bitcoin); cryptocurrency mining equipment; initial coin offerings; digital wallets, sale of stored value or credits maintained, accepted, and issued by anyone other than the seller.

IP Infringement, regulated or illegal products and services

Intellectual property or proprietary rights infringement

Sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder; any product or service that directly infringes or facilitates infringement upon the trademark, patent, copyright, trade secrets, or proprietary or privacy rights of any third party; use of the Payment Services intellectual property without prior written consent from the Payment Services; use of the Payment Services name or logo in a manner that otherwise harms the Payment Services or the Payment Services brand; any action that implies an untrue endorsement by or affiliation with the Payment Services

Counterfeit or unauthorized goods

Counterfeit goods; unauthorized sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported.


Lotteries; bidding fee auctions; sports forecasting or odds making for a monetary or material prize; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance including legal or illegal forms of gambling, internet gambling, sweepstakes and contests with a buy-in or cash prize; charity sweepstakes and raffles for the explicit purpose of fundraising.

Regulated or illegal products or services

Cannabis and marijuana dispensaries and related businesses; CBD products, illegal drugs and controlled substances, sale of tobacco, e-cigarettes, and e-liquid; online pharmacies; prescription-only products including card-not-present pharmaceuticals; peptides and research chemicals; fake references or ID-providing services; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials; products and services with varying legal status on a state-by-state basis; goods or services, the sale of which is illegal under applicable law in the jurisdictions to which your business is targeted or directed.

Adult content and services

Pornography and other obscene materials (including literature, imagery and other media) depicting nudity or explicitly sexual acts; sites offering any sexually related services such as prostitution, escorts, pay-per view, adult live chat features; sexually oriented items (e.g., adult toys); adult video stores and sexually oriented massage parlors; gentleman’s clubs, topless bars, and strip clubs; sexually oriented dating services

Unfair, predatory, or deceptive practices

Get rich quick schemes

Investment opportunities or other services that promise high rewards

Mug shot publication or pay-to-remove sites

Platforms that facilitate the publication and removal of content (such as mug shots), where the primary purpose of posting such content is to cause or raise concerns of reputational harm

No-value-added services

Sale or resale of a service without added benefit to the buyer; resale of government offerings without authorization or added value; sites that Company determines in our sole discretion to be unfair, deceptive, or predatory towards consumers

Products or services that are otherwise restricted by our financial partners


Engaging in any form of licensed or unlicensed aggregation of funds owed to third parties, factoring, or other activities intended to obfuscate the origin of funds; payment facilitation

Drug paraphernalia

Any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs

High risk businesses

Bankruptcy lawyers; remote technical support; psychic services; essay mills; chain letters; door-to-door sales; medical benefit packages; telemedicine and telehealth services; travel reservation services and clubs; airlines; cruises; timeshares; circumvention, jamming and interference devices; prepaid phone cards, phone services; telemarketing, offering substantial rebates or special incentives as an inducement to purchase products or services; telecommunications manipulation equipment; forwarding brokers; negative response marketing; subscriptions over one year; extended warranties; government grants; embassy, foreign consulate, or other foreign governments; charities without proper registration; credit card and identity theft protection; the use of credit to pay for lending services; any businesses that Company believes poses elevated financial risk, legal liability, or violates card network or bank policies; any business or organization that a. engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property, or b. engages in, encourages, promotes or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic

Multi-level marketing

Pyramid schemes and multi-level marketing

Pseudo pharmaceuticals

Nutraceuticals, pseudo-pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body

Social media activity

Sale of Twitter/X followers, Facebook likes, YouTube views, and other forms of social media activity and online traffic

Substances designed to mimic illegal drugs

Sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom)

Video game or virtual world credits

Sale of in-game currency or game items, unless the merchant is the operator of the virtual world

Use of the Payment Services in a manner inconsistent with its intended use or as expressly prohibited in the Payment Services Service Agreement

Use of the Payment Services principally as a virtual terminal (e.g., submitting card transactions by manually inputting card information); processing where there is no bona fide good or service sold, or donation accepted; card testing; evasion of card network chargeback monitoring programs; cross-border acquiring; sharing cardholder information with another merchant for payment cross-sell product or service

6. Payment Methods. The Company Payments Platform offers a variety of payment method options to you pursuant to the rules and terms of the respective payment method provider. You acknowledge that you are solely responsible for any and all disputes, reversals or chargebacks with any payment method provider. Company may add or remove payment methods from the service in our sole discretion without notice to you.

7. Audit Right. If Company has reason to believe that there has been a breach or compromise of data, Company reserves the right, in our sole discretion, to require that you have a third party audit your facility, records and systems to ensure that you are abiding by these Payment Terms, the Payment Processor Terms, the Payment Network Rules, and/or PCI-DSS and PA-DSS Rules. Such audit would be at your expense and the auditor would be subject to our approval. Company may provide the results of this Audit to any relevant third party.

8. Payment Network Rules. The various payment networks have established guidelines, bylaws, rules, and regulations referred to herein as the “Payment Network Rules.” You are required to comply with all applicable Payment Network Rules. The rules for Visa, MasterCard and American Express are available at the following links: Visa, MasterCard and American Express. The Payment Networks may amend the Payment Network Rules at any time and without notice to Company or to you. If there is a conflict with these Payment Terms and the Payment Network Rules, the Payment Network Rules shall control.

9. Registration, Verification and Underwriting. You may register for the Company Payment Platform by going through the payment application process. Your registration is effective only if you have completed the application in full and provided all information necessary for Company to verify your identity as either an individual or entity. Company may require you to provide any additional information that Company deems necessary, in our sole discretion, to verify your identity. Your failure to provide any requested information in a timely manner may result in our termination of Services. Company may hold any processed funds while your identification verification is pending. By accepting these Payment Terms, you expressly grant Company authorization to share this information with the Payment Processor and to retrieve any relevant information about you from the credit bureaus and other information providers.

You agree to keep the information in your Company Payments account current. You must promptly update your account with any changes affecting you, the nature of your business activities, your Representatives, beneficial owners, principals, or any other pertinent information. Company may suspend your account or terminate this Agreement if you fail to keep this information current. You also agree to promptly notify Company in writing no more than three days after any of the following occur: you are the subject of any voluntary or involuntary bankruptcy or insolvency application, petition or proceeding, receivership, or similar action (any of the foregoing, a “Bankruptcy Proceeding”); there is an adverse change in your financial condition; there is a planned or anticipated liquidation or substantial change in the basic nature of your business; you transfer or sell 25% or more of your total assets, or there is any change in the control or ownership of your business or parent entity; or you receive a judgment, writ or warrant of attachment or execution, lien or levy against 25% or more of your total assets.

10. Payout Account. The Payment Processor will settle funds with you in your “Payout Account” as defined in the Payment Processor Terms.

11. Company Payments Fees and Fines. Fees associated with Payments include: eCommerce - Card Not Present Transactions Processing Fee: 2.9% + $0.30 Per transaction, Chargeback/Dispute Processing Fee: $25 Chargeback / Dispute, and Payout Fee: 0.15% Per Payout, 2% Per Instant Payout. Processing Fees will be assessed at the time a transaction is processed and will be first deducted from the funds received for such transaction. If these amounts are not sufficient to meet your obligations to Company, Company may charge the payment method associated with your Payments Account for any amounts owed to Company. Company may assess additional fees for payouts to your account, payment disputes, chargebacks and/or inquiries. If your account does not have the funds to cover these fees, Company may charge the payment method associated with your Payments Account for these amounts. Your failure to fully pay amounts that you owe Company on demand will be a breach of this Agreement.

In addition to the Fees, you are also responsible for any penalties or fines imposed in relation to your Payments account levied by the Payment Processor or otherwise.

12. Transactions, Reversals, Chargebacks and Disputes. You may only process transactions that are authorized by your Customers. To enable Company to process transactions for you, you authorize and direct Company, our affiliates, the Payment Networks and the card issuing banks to receive and settle any payment processing proceeds owed to you through the payment processing services. You may not grant or assign any interest in payment processing proceeds to any third party until such time as the payment processing proceeds are deposited into your Payout Account.

You are immediately responsible for, and must immediately reimburse Company, for all disputes, refunds, reversals, returns, chargebacks or fines regardless of the reason or timing. Company may decline to act upon a refund instruction, or delay execution of the instruction, if: (i) it would cause your account balance to become negative; (ii) you are the subject of Bankruptcy Proceedings; or (iii) where Company otherwise believes that there is a risk that you will not meet your liabilities under this Agreement (including with respect to the charge that is the subject of the refund instruction).

In most cases, you may have the ability to challenge a dispute by submitting evidence through the Payment Processor dashboard. Company may request additional information to assist you in contesting the Dispute, but Company cannot guarantee that your challenge will be successful. You acknowledge that your failure to provide Company with complete and accurate information in a timely manner may result in an irreversible chargeback being assessed. Your challenge may be denied for any reason that the Payment Networks or card issuing banks deem appropriate. Where a challenge is entirely or partially successful, your account will, subject to our exercise of our rights under Sections 10 and 11, be credited with the funds associated with the charge that is the subject of the dispute (or a portion thereof). You may not submit a new charge which duplicates a transaction that is subject to a dispute.

You are liable for all losses you incur for chargebacks, disputes, refunds, or when lost or stolen payment credentials or accounts are used to purchase products or services from you. Company does not and will not insure you against losses caused by fraud under any circumstances. For example, if someone pretends to be a legitimate buyer but is a fraudster, you will be responsible for any resulting costs, including disputes, even if you do not recover the fraudulently purchased product.

If the cardholder’s issuing bank or the Payment Network does not resolve a dispute in your favor, Company may recover the chargeback amount and any associated fees from you as described in this Agreement.

Company reserves the right, upon notice to you, to charge a fee for mediating or investigating chargeback disputes.

13. Security Interest, Set-Off and Personal Guarantee. As security for performance of your obligations under this Agreement, you grant Company a first priority lien and security interest on all funds processed pursuant to this Agreement, including funds deposited into your Payout Accounts, and any other bank accounts associated with your Company Payments Account, and in any funds processed using the payment processing services. These security interests and liens will secure payment and performance of all of your obligations under this Agreement and any other agreements now existing or later entered into between Company and you, including, without limitation, your obligation to pay any amounts due and owing to Company. You will execute, deliver and pay the fees for any documents Company requests to create, perfect, maintain, and enforce this security interest (such as the filing of a form UCC-1).

Company may collect any amounts you owe Company under this Agreement by deducting or setting off amounts from your Payout Accounts, withholding any processing related funds, or deducting from any account that Company determines is logically associated with you Company Payments account.

In some cases, Company may require that one of the beneficial owners of the business enter into a personal guarantee in order to begin or continue using the Services. If Company requires a personal guarantee, Company will notify you of the request in writing.

14. Reserve Account. Company may, in our sole discretion, hold back your funds in a reserve account “the “Reserve Account”) to cover potential losses from chargebacks, refunds, reversals, disputes, inquiries and other payment related issues. Company reserves the right to set the terms under which any funds are reserved and any conditions of the release of such funds in our sole discretion. Company may fund the Reserve Account with funds normally due to you from processing, with funds from your Payout Account, or by requesting you to provide additional funds. You are not entitled to any interest in any funds held in a Reserve Account. You have no legal interest in such account, and may not direct that account.

15. Instant Payouts. Accounts that have been processing with Payments for more than six months may request instant payouts. Instant payouts allow you to receive same day, or in some circumstances, next day payouts from your processing activities. Company will determine, in its sole discretion, whether or not to approve instant payouts based on a number of factors including, but not limited to, your processing history, your accounts chargeback/dispute history, your account’s refund history, and other factors. Company may reject your request for instant payouts for any reason. Company may also revoke your right to instant payouts at any time, for any reason, without notice to you. The fee for instant payouts is outlined in the processing fee schedule located in section 11 of these terms.

16. Representations. You personally represent and warrant that (a) you will not use the Payment Platform for personal, family or household purposes, for peer-to-peer money transmission, or (except in the normal course of business) intercompany Transactions; and (b) you will not use the Services, directly or indirectly, for any Prohibited business, fraudulent or illegal undertaking, or in any manner that interferes with the normal operation of the Services. You further represent that you have the right to use all personal information and intellectual property, including, but not limited to copyrighted materials and trademarks, supplied to Company for use in conjunction with the Services.

17. Indemnification. You agree to indemnify, defend, and hold Company harmless from any and all liability, claims, damages, and settlements due to any third party claims or causes of action, (including, without limitation, reasonable attorneys’ fees and court costs) arising out of or relating to any (a) illegal or unauthorized use of the Services, or (b) noncompliance or breach of any of these Payment Terms by you or any third party (authorized, permitted or enabled by You). This indemnification includes, but is not limited to, any actions, including actions alleging or related to: infringement of any intellectual property (including trademark, patent and copyright actions), defamation, false or misleading advertising, end user personal or financial data, applicable privacy laws, PCI compliance, Licensee’s order processing, billing, fulfillment, shipment, collection, or actions related or associated with any products or services offered, sold, or licensed through Licensee’s website. If Licensee is a Covered Entity under The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Licensee waives any claims it may have against Company arising out of or in connection with HIPAA requirements and agrees to indemnify and hold harmless Company against any and all Claims that are related to or arise from failure to comply with HIPAA requirements. To the extent that Company becomes liable for any of the disputes between you and the Payment Processor (including, but not limited to, chargebacks, refunds, reversals, returns and fines), you agree to indemnify and hold Company harmless from and against any and all such liabilities.